Our Impact
Central City Concern is ending homelessness by treating the whole person, as a person. Each year, nearly 14,400 people turn to us for compassionate support to become self-sufficient and productive.
The factors that contribute to homelessness are complex. A web of structural weaknesses and individual circumstances surrounds our clients, leaving them vulnerable at many points in their lives. We draw on more than 45 years of front-line experience to provide the help people need when they need it most.
CCC’s approach addresses both the systemic drivers of homelessness and the individual factors that can reinforce it. We help our clients overcome barriers such as lack of affordable housing, health care and living-wage jobs, systemic racism, mental health challenges, chronic health conditions, substance use disorders, and time spent in the justice system. And everything we do rests on our foundational belief in the restorative power of human connection and dignity.
Empowered by our staff, donors, partners and volunteers, we’re creating a proven solution for our community — one person at a time.
Our Mission, Vision and Values
Central City Concern helps those struggling with life’s biggest problems end or avoid homelessness and build healthy, housed, resilient, and engaged lives. Our vision is a connected community where all our neighbors have access to housing, health and economic opportunity. Together, we will end homelessness.
Our values are the principles and beliefs at the heart of our organization. They describe our priorities, our areas of focus and how we want to show up in the world. Learn more about them here.
Integrated Support
No one experiences homelessness the same way, and the path from vulnerability to stability is not always linear. CCC’s integrated approach addresses the whole person, meeting our clients where they are and helping them get back on track at any point.
The support we offer may include primary health care, job training or low-cost and supportive housing. Or it might also include counseling for mental health issues or substance use disorder, or help transitioning into the community after incarceration. For many of the people we serve, it includes all of these services and more.
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Comprehensive Services
Housing
We offer many types of affordable and transitional housing, combined with programs to help recently homeless people overcome barriers to permanent housing.
In 2025 we:
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- Maintained 2,433 units of affordable housing in 32 properties across Portland
- Placed 4,296 residents in housing
- Served 2,142 people in recovery housing
- Served 446 people re-entering the community after incarceration
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Health Care
CCC is a Federally Qualified Health Center and provides services at 16 sites. Our providers meet our patients where they are, offering judgment-free treatment and support.
In 2025 we:
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- Delivered health care to 11,754 people in need, including 8,133 experiencing homelessness when they sought care
- Cared for 9,932 patients seeking primary and preventive care
- Provided 1,200 patients care through Mobile Health services
- Treated 3,230 patients in need of mental health support
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Recovery
CCC’s recovery programs help our clients with alcohol and substance use disorders get stabilized and achieve long term sobriety through treatment, peer support and counseling.
In 2025 we:
- Helped 7,068 people manage substance use disorder
- Offered withdrawal management and stabilization services to 3,112 people at Hooper Detoxification Stabilization Center
- Treated 2,496 people through medication-supported recovery with Suboxone or similar medications
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Employment
Our staff works one-on-one with clients to help them find meaningful employment by addressing barriers, building skills and offering training opportunities.
In 2025 we:
- Provided job counseling, training, and computer access to more than 1,707 people at our Employment Access Center; 551 secured employment
- Community Volunteer Corps participants contributed over 16,190 hours of community service
- Clean Start removed 336,836 bags of trash, totaling 6,381,212 pounds, and safely removed 63,230 needles
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Community Led Support
CCC offers several programs that incorporate cultural customs, history, and social practices into support services. These programs are designed to provide culturally responsive care and are open to anyone who may benefit from these approaches.
The Imani Center provides recovery and treatment services informed by Afrocentric perspectives. Puentes offers a recovery environment that centers Latinx cultural experiences. Flip the Script supports individuals re-entering the community after incarceration. Karibu provides individualized, culturally responsive stabilization and treatment preparation services for adults with behavioral health needs who are involved in or at risk of involvement with the criminal justice system.
In 2025, we provided these services to 839 clients.
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To learn more about CCC’s full impact, read our 2025 Annual Report.
2025 Annual Report Coming Soon!
Bryant's Story
Bryant came to Portland for help with recovery, but due to the easy access to drugs, he fell deeper into his addiction. A traumatic incident motivated him to seek treatment at Hooper. Today, Bryant is taking the steps he needs for his recovery and has housing, health care and employment all in one place.
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