How to Access Care
You can walk into Hooper by 7:30 am, Monday – Friday for our morning triage.
Hooper is closed on Independence Day, Thanksgiving and Christmas.
We admit people based on the severity of their needs and our capacity, not on a “first come, first serve” basis.
If you are not admitted by 7:45 am, we encourage you to try again the next business day.
Preparing for your stay
Most people stay from three to eight days. We provide all your basic needs, including meals, clothes, shoes, hygiene kits, towels, and bedding.
If you have food allergies or necessary dietary restrictions, we will accommodate them. If you have other food preferences, ask us and we will do our best.
Bring:
- State-issued driver’s license or ID
- Insurance verification (if applicable)
- A 10-day supply of any medications you are taking, including insulin and inhalers, in the original packaging (required)
- Your own T-shirts, socks, undergarments, books and journals (optional)
Do not bring:
- Controlled substances such as Lyrica (pregabalin), Ativan (lorazepam), Ambien (zolpidem), Adderall (amphetamine and dextroamphetamine), oxycodone, methadone, or your own Suboxone (buprenorphine). If you bring these items, we will require someone to pick them up before the end of the business day, or we must destroy them.
- Personal cellphones (phones are provided for use in the dorms)
- Jackets and hoodies are not allowed in the milieu