Guiding Our Work: The Core Values of CCC

As part of our 2023-2026 Strategic Plan, one of the key objectives is to Strengthen and Sustain the Work to End Homelessness. To work toward this, in 2024 we focused on improving safety and security by implementing a strengthened risk management approach. We hired a new security contractor, added Behavioral Incident Response teams in our clinical settings, added Public Safety Liaisons, installed additional cameras throughout our portfolio, and strengthened our Safety and Security Team. Additionally, we launched the Tiered Safety Huddle System, a communication tool allowing teams to identify and escalate safety risks for rapid review and action. These efforts are part of our ongoing commitment to ensuring a safe, supportive environment for both our staff and the community we serve.

The Employment Access Center (EAC) exemplifies collaboration. From front desk staff to employment specialists and managers, the team creates a welcoming environment and works together to support clients’ unique needs. One team member shared, “This group of people goes above and beyond for everyone who comes in looking for employment. On a regular basis, you see staff members tagging in other team members based on individual needs. They truly work together to help clients get back into employment.” Their work goes beyond just finding jobs—they offer specialized coaching, help with SNAP benefits, housing resources, and more. By working cohesively, the EAC builds confidence, self-worth, and independence for clients, transforming lives through collaboration.

The Behavioral Health Talent Academy (BHTA), launched in 2024, responds to Oregon’s critical shortage of behavioral health professionals by offering CCC employees the opportunity to pursue certifications like Certified Alcohol and Drug Counselor (CADC 1), Qualified Mental Health Associate (QMHA 1), and Peer Support Specialist (CRM & PWS). Through the BHTA, we’re cultivating the next generation of behavioral health leaders and creating pathways for individuals with lived experience to advance their careers and provide exceptional care. By investing in our workforce, we foster a culture of learning that strengthens our ability to serve the community.

CCC’s Mobile Health program is a powerful example of advancing health equity by serving people in more diverse settings. Launched in 2023 as part of our Strategic Plan’s objective to Meet People Where They Are, the program provides culturally responsive, trauma-informed care directly to those experiencing homelessness. Traditional brick-and-mortar clinics can be inaccessible for people on the move, so Mobile Health removes barriers by offering services like wound care, physical exams, screenings, vaccinations, and medications—all from two custom-built vans that hit the streets in early 2024. Focused on building trust and closing access gaps, the program ensures more people in our community can achieve better health.

A great example of this commitment is Meridian Gardens, our newest residential development designed with environmental sustainability in mind. Built to Earth Advantage Platinum standards, Meridian contains energy-efficient lighting, water-saving systems, and low-maintenance materials. The building reduces utility costs and waste while providing a healthy, comfortable space for recovery. As we look toward the future, projects like Meridian Gardens set a standard for what sustainable, supportive housing can be. By combining recovery-focused services with environmentally responsible design, we’re creating spaces that promote healing and stability while protecting our natural resources. Meridian Gardens shows that when we prioritize sustainability, we’re investing not only in the lives of our residents but also in a healthier future for our entire community.

At Hooper Detoxification Stabilization Center, we take a compassionate approach to withdrawal management, offering a safe and inclusive environment for people in the early stages of recovery from alcohol, opioids, and other substances. Named after David P. Hooper, a man who struggled with alcohol use and faced the harsh realities of addiction in a time when it was seen as a crime, our center stands as a reminder that there’s a better way to care for those affected by substance use. Serving over 2,300 annually, many of our staff are in recovery themselves, providing hope and understanding to those navigating withdrawal. Our compassionate care is the first step toward a brighter, healthier future for all who walk through our doors.