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Our Response to COVID-19

Central City Concern is committed to supporting our community’s health. Our response to the COVID-19 pandemic has been swift and comprehensive.

Our first priority is the safety and wellbeing of our patients, clients, residents and staff. Measures we are taking include:

  • Joining with the Joint Office of Homeless Services, Multnomah County Public Health and Multnomah County Emergency Response to create a coordinated coronavirus response for homeless members of our community in shelters, in day centers and on the street.
  • Following CDC and Oregon Health Authority best-in-class infection prevention standards to make sure our clinics are safe for in-person visits.
  • Providing coronavirus testing at no cost to our patients.
  • Requiring all staff, patients, clients and residents to wear masks. If you don’t have one, we’ll give you a mask before entering our buildings.
  • Screening clients for COVID-19 symptoms by phone and at clinic entrances. Clients with symptoms are given further support and access to health resources as needed.
  • Offering phone and video appointments as well as in-person visits.
  • Working with public health agencies to make sure we have adequate supplies of masks, gowns and other personal protective equipment for our staff, especially those on the front lines.
  • Educating our staff and clients about preventing the spread of COVID-19 by washing your hands often, covering your cough and staying home when you’re sick.
  • Giving our staff an additional four days of paid time off during the pandemic, so they have more flexibility to handle unexpected needs or responsibilities.
  • Maintaining a skilled and experienced COVID-19 rapid response team capable of responding to situations at any CCC facility 24 hours a day, seven days a week.

Donate to help us fight COVID-19

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Patient, client and resident resources

We’re open! Call 971-361-7888 to schedule an appointment.

You can see us for:

  • COVID-19 testing.
  • Phone and video appointments.
  • In-person appointments.
  • Our signature primary care, mental health, substance use disorder treatment and pharmacy services.

Blackburn Center and Old Town Clinic hours:

  • 8 a.m. to 5 p.m. Monday, Tuesday, Thursday, Friday
  • 9 a.m. to 5 p.m. Wednesday

Old Town Recovery Center hours:

  • 9 a.m. to 5 p.m. Monday through Friday

 

Employee resources

Visit our COVID-19 intranet page and return often for the latest information about our coronavirus response.

COVID screeners control the flow of people into CCC’s health clinics. Melody Barber screens any individual entering building

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